One of the many reasons Pitbull Vape Juice is the Leader of the Pack is due to the fact that each of our one-of-a-kind e-Liquids is carefully handcrafted by people who care. Customer satisfaction is of the utmost importance to us. However, for sanitary reasons, we can not accept any returns on e-Liquids. If you have experienced a situation that you feel needs to be addressed, please use the 'contact us' form in order to let us know and we will be back in contact with you as quickly as possible.
Damaged and Broken
Please understand that we take great care and forethought in wrapping and packaging your product for shipment. Even so, once the package leaves our facility, we no longer have control or responsibility for the care taken to deliver it to you. If you receive a package that contains damaged or broken product, we apologize and ask that you take advantage of the free insurance provided on your shipment. Please click on the link below that will take you to the United States Postal Service website where you can file a claim on said package. If you need assistance with this, please contact us using the 'contact us' page here on this website and explain your issues. Someone will be back in touch with you as soon as is possible.
Postal Service Insurance Claim:
We ask that you please take time to ensure that the order you place has the correct nicotine strength and bottle size selected before placing that order. We have purposefully made these selections a required field in order to ensure that you take a moment to verify that what you are ordering is what you would like to buy. Please understand that once your order is placed into the system, it can not be changed. We have found that when these changes are made after the order is placed, it leads to confusion and mistakes and this works against the efficiency of shipping and can degrade the overall user experience for any website. Please, take a moment to double check your order selections and options before placing the order.